Privacy Policy
Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- Name
- First name
- Mailing address
- Postal code
- E-mail address
- Telephone / fax number
The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and/or logs to gather information about you.
Forms and interactivity:
Your personal information is collected through forms, namely :
- Website registration form
- Order form
We use the information collected for the following purposes:
- Follow-up of the order
- Shipping of the order
- Information / Promotional offers
- Contact
Your information is also collected through the interactivity that may occur between you and our website in the following ways:
- Contact
We use the information collected for the following purposes:
- Correspondence
- Information or for promotional offers
Personne responsable de la protection des renseignements personnels
La RPRP pour L'Atelier des Muses est madame Marilou Nichols.
Pour toute question au sujet du traitement ou de la mise à jour de vos renseignements personnels ou pour nous faire part de toute préoccupation à cet égard, veuillez communiquer avec nous par le biais de l’adresse courriel suivante : info@ateliermuses.com.
La responsable de la protection des renseignements personnels prendra contact avec vous dans les trente (30) jours suivant la réception de votre courriel.
Log files and cookies
We collect certain information through log files and cookies. This information is mainly the following:
- IP address
- Time and day of connection
The use of such files allows us to:
- Improved service and personalized welcome
- Order tracking
Right of objection and withdrawal
We are committed to providing you with the right to object and withdraw your personal information.
The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right to opt-out is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.
To exercise these rights, you can:
Head Office
Mailing Address: 319 Mcintosh Street, Rougemont, Quebec J0L1M0
Email: info@billesetbijoux.com
Website Section: www.billesetbijoux.com/shop/feedback/
Right of access
We commit ourselves to recognizing a right of access and rectification to the persons concerned wishing to consult, modify or even cancel the information concerning them.
The exercise of this right will be done :
Mailing address: 319, rue Mcintosh, Rougemont, Québec J0L1M0
Email: info@billesetbijoux.com
Website section: www.billesetbijoux.com/shop/feedback/
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- Secure Sockets Layer (SSL) protocol
- Access management - authorized person
- Network monitoring software
- Computer backup
- Login / password
- Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.
Label
Our privacy commitments meet the requirements of the following program:
- www.rapidssl.com